Field Technician II: Network Outage & Fiber Repair

Lumen Technologies; McCook (NE); On-site; USD 50,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is seeking a Field Technician II to support telecommunications infrastructure, network reliability, and field service continuity across assigned territories in Nebraska. You will start from home, drive a company vehicle, and travel to multiple network sites, building technical expertise and growth opportunities.

The role requires fiber optic knowledge, OTDR testing, and the ability to work outdoors in various weather.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of relevant telecommunications, network infrastructure, or field technical experience.
• Experience troubleshooting and repairing network equipment.
• Knowledge of fiber optic networks.
• Experience performing OTDR testing and network diagnostics.
• Ability to work independently across multiple field locations.
• Must be comfortable working outdoors in all seasons and weather conditions, including exposure to heat, cold, rain, wind, and other environmental elements while performing field-based responsibilities.
• Valid driver's license with the ability to operate a company vehicle and travel throughout assigned territories.
• Ability to participate in an on-call rotation and respond to after-hours service issues.

Responsibilities

• Respond to network outages and service restoration activities to maintain service availability.
• Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
• Perform OTDR and other network testing activities to identify and resolve service issues.
• Conduct preventive maintenance on network facilities and supporting infrastructure.
• Provide smart hands support at remote network sites.
• Maintain site equipment, including HVAC systems, generators, and related infrastructure.
• Accurately document work activities and utilize Microsoft Office tools, including Outlook and Teams, for communication and administrative tasks.
• Support overall network reliability, uptime, and customer service continuity across assigned territories.

Skills

Telecommunications

Network infrastructure

Field technical experience

Troubleshooting

Fiber optics

OTDR testing

Independent work

Outdoor work

Driver's license

On-call readiness

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Office

Job description

Lumen Technologies is seeking a Field Technician II to support telecommunications infrastructure, network reliability, and field service continuity across assigned territories in Nebraska. You will start from home, drive a company vehicle, and travel to multiple network sites, building technical expertise and growth opportunities.

The role requires fiber optic knowledge, OTDR testing, and the ability to work outdoors in various weather.