Field Technician – Fiber & Home Networking, Customer-Facing

Breezeline; Grasonville (MD); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Medical coverage

401(k) plan with company match

Paid Time Off (PTO)

Tuition Reimbursement

Headspace Membership

Betterhelp Membership

Discounted broadband services

Job summary

Breezeline in Grasonville, MD seeks a Customer and Network Facing Technician to install, troubleshoot, and maintain cable television, internet, and telephony systems. You’ll work on Hybrid Fiber Coax and FTTH networks, ensuring service quality and FCC-compliant operations for residential and commercial clients.

Join a team that values safety, customer service, and continuous learning as you support network growth and system reliability with modern tools and processes.

Qualifications

• Demonstrated proficiency in Core Technician skillsets.
• Valid state driver’s license and a good driving record.
• Certifications and licenses, as required by state and municipal laws.
• Minimum of one year of direct customer service experience.
• Ability to read and interpret safety rules, operating instructions and manuals.

Responsibilities

• Install, maintain, disconnect, and troubleshoot television, high‑speed internet, telephony, and automation systems for residential and business clients.
• Performs preventative maintenance and repair of the HFC and FTTH networks, including all associated equipment, per standards.

Job description

Breezeline in Grasonville, MD seeks a Customer and Network Facing Technician to install, troubleshoot, and maintain cable television, internet, and telephony systems. You’ll work on Hybrid Fiber Coax and FTTH networks, ensuring service quality and FCC-compliant operations for residential and commercial clients.

Join a team that values safety, customer service, and continuous learning as you support network growth and system reliability with modern tools and processes.