Field Tech: Tablet & Device Support (Corrections)

Aventiv-Technologie; Sneads (FL); Sur place; USD 37 000 - 52 000; Plein temps

Résumé du poste

Aventiv is seeking a Field Service Technician I to travel to facilities in Sneads, FL to maintain, repair and resolve issues on all company products and equipment. The role offers onsite, hybrid or roving options and involves training users and coordinating with dispatchers.

You will set up tablets, troubleshoot devices, and assist with software updates while maintaining inventory and reporting issues to management. Strong communication and multitasking are essential.

Qualifications

• High school diploma or GED.
• Experience working in difficult environments e.g. corrections.
• Experience with Windows OS and Microsoft Office.

Responsabilités

• Travel to facilities to maintain, repair and resolve issues on company products.
• Set up and maintain tablets for users.
• Repair phones, kiosks, video terminals, WAPs, and tablets in correctional facilities.
• Provide technical support and troubleshooting for tablets.
• Train incarcerated individuals on how to use tablets.
• Coordinate with dispatchers for work assignments and ETA.
• Maintain inventory of equipment and tools.

Connaissances

Customer service

Troubleshooting

Multi-tasking

Effective communication

Learning quickly

Formation

High school diploma or GED

Outils

Windows OS

Microsoft Office

Description du poste

Aventiv is seeking a Field Service Technician I to travel to facilities in Sneads, FL to maintain, repair and resolve issues on all company products and equipment. The role offers onsite, hybrid or roving options and involves training users and coordinating with dispatchers.

You will set up tablets, troubleshoot devices, and assist with software updates while maintaining inventory and reporting issues to management. Strong communication and multitasking are essential.