Field Tech Innovation Trainer

First Student; United States; On-site; USD 50,000 - 60,000; Full time

Job summary

First Student is seeking a Training Specialist to design, develop, and deploy technical training aligned with the organization’s mission and needs. You will deliver in-person and remote sessions, collaborate with leadership and subject matter experts, and oversee logistics and scheduling to ensure successful learning outcomes.

The role requires strong communication, presentation skills, and the ability to travel up to 25%.

Qualifications

• 2+ years in logistics/operations.
• Strong written and verbal communication skills.
• Excellent analytic and computer skills (Outlook, Teams, Excel, PowerPoint).
• Displays leadership and ability to work in a team environment.
• Ability to adapt to changing technologies and environments.

Responsibilities

• Design, develop and implement a variety of training programs (classroom, e-learning, blended).
• Deliver training in person and remotely; provide SME support for web content delivery.
• Collaborate with leadership and SMEs on training materials.
• Provide customer service to internal and external sources at all levels.
• Support the division's vision and mission and meet performance targets.
• Lead driver training sessions and support drivers in yard and ride-alongs (onsite).
• Train location staff and drivers remotely via Teams on new technology.
• Schedule and organize logistics of training sessions.
• Effectively manage time, resources, and processes; assist teammates as needed.
• Travel up to 25%.

Skills

Logistics

Analytical skills

Leadership

Communication

Training delivery

Presentations

Education

High School Diploma or equivalent

Tools

Outlook

Teams

Excel

PowerPoint

Job description

Responsible for the design, development and deployment of technical training that supports the overall mission, values, and needs of the organization.

Major Responsibilities

• Design, develop and implement a variety of engaging classroom, e-learning, and blended programs utilizing a variety of tools and resources that enhance the retention and transfer of information back on the job in support of our technical training needs, including but not limited to DriverHub, FOCUS, and Samsara.
• Provide both in person and remote delivery of learning content and/or provides subject matter expertise to assist others with web-based eLearning content delivery as assigned.
• Collaborate with leadership and Subject Matter Experts on the design and development of training materials and content.
• Provides customer service to internal and external sources, at all levels of the organization.
• Assists in the ongoing development and communication of the vision and mission First Student.
• Leads driver training sessions and supports drivers in the yard and as part of selected ride-alongs. (while onsite)
• Train location staff and drivers remotely, via Teams, on new technology.
• Communicates, schedules and organizes all logistics of training sessions.
• Effectively manages time, resources, and processes, assisting other team members as necessary
• Supports change in people, structure, and processes that move the organization from where we are now to where we want to be.
• Takes full accountability to deliver on commitments.
• Establishes partnerships at all levels and within the team or department to achieve optimum results.
• Supports vision and mission, achieves aggressive performance targets, continuously improves performance, assists others, and recognizes others for their contribution.
• Ability to travel up to 25%.

Minimum Experience or Skills Preferred Required

• Logistics and operations background (2+ years)
• Excellent analytic and computer skills, including Microsoft Office: Outlook, Teams, Excel & PowerPoint
• Displays leadership and ability to work in a team environment
• Ability to adapt to changing technologies and environments.
• Strong written and verbal communication skills.
• Strong presentation and facilitation skills.
• The ability to work well under pressure.
• High School Diploma or equivalent

Compensation ranges from $50,000 - $60,000 depending on experience.