Innovation Trainer: Field Tech & Driver Training

First Student, Inc.; Cincinnati (OH); On-site; USD 50,000 - 60,000; Full time

Job summary

First Student, Inc. is seeking a training designer/developer responsible for designing, developing and deploying technical training aligned with our mission and values.

You will deliver in-person and remote sessions, create classroom, e-learning and blended programs using DriverHub, FOCUS and Samsara, and work with leadership and SMEs to ensure quality content and timely delivery. The role requires 2+ years in logistics/operations, strong communication, solid MS Office skills, and willingness to

Qualifications

• Undergraduate degree preferred; high school diploma acceptable.
• Strong proficiency with Microsoft Office (Outlook, Teams, Excel, PowerPoint).
• Experience in logistics/operations plus a proven ability to lead a team.
• Excellent written and verbal communication; able to present and facilitate.
• Comfort working under pressure and meeting tight deadlines.

Responsibilities

• Design, develop and implement classroom, e-learning, and blended training programs using various tools.
• Deliver both in-person and remote training sessions and support web-based delivery.
• Collaborate with leaders and subject matter experts on training content.
• Provide customer service to internal and external stakeholders.
• Lead driver training sessions and support drivers in yard and ride-alongs.
• Train location staff and drivers remotely using Teams; manage session logistics.

Skills

Logistics and operations

MS Office proficiency

Leadership

Adaptability to technology

Written and verbal communication

Presentation and facilitation

Ability to work under pressure

Education

Undergraduate degree preferred

High School Diploma or equivalent

Tools

DriverHub

FOCUS

Samsara

Job description

First Student, Inc. is seeking a training designer/developer responsible for designing, developing and deploying technical training aligned with our mission and values.

You will deliver in-person and remote sessions, create classroom, e-learning and blended programs using DriverHub, FOCUS and Samsara, and work with leadership and SMEs to ensure quality content and timely delivery. The role requires 2+ years in logistics/operations, strong communication, solid MS Office skills, and willingness to