Field Systems Integration Engineer – On‑Site 911 Deployment

RedStream Technology; Texas; On-site; USD 90,000 - 120,000; Part time

Job summary

RedStream Technology is seeking two Field Systems Integration Engineers to support a large-scale, on-premises 911/public safety deployment in the Greater Houston area. This hands-on role covers installation, configuration, troubleshooting, and deployment of complex infrastructure across multiple customer locations.

Expect a strong focus on networking, with exposure to virtualization, VoIP, databases, and secure communications.

Qualifications

• Strong working knowledge of Layer 2/Layer 3 networking and network troubleshooting.
• Working knowledge of servers, virtualization, and virtual machines.
• Understanding of SIP, VoIP, and IP-based telephony.
• Experience troubleshooting integrated infrastructure environments.
• Familiarity with PostgreSQL or comparable relational database environments.
• Understanding of TLS, certificates, and basic PKI concepts.
• Ability to work effectively from architecture and engineering documentation.
• Strong troubleshooting, communication, and documentation skills.
• Ability to work collaboratively in a structured customer-facing environment.
• Comfortable working primarily on-site and potentially across multiple customer locations in the Greater Houston area.

Responsibilities

• Support the on-site integration and deployment of complex 911/public safety infrastructure.
• Troubleshoot Layer 2/Layer 3 networking issues using tools such as nmap, ping, tcpdump, and similar utilities.
• Assist with configuration and troubleshooting of network switches and related infrastructure.
• Support virtualized server environments, including hypervisor functions and virtual machines
• Troubleshoot SIP and VoIP telephony environments, including basic call-flow and connectivity issues.
• Perform basic PostgreSQL troubleshooting and execute database commands as needed.
• Support server and hardware infrastructure utilizing HPE OneView and iLO.
• Troubleshoot TLS certificates, PKI, and related secure communications issues.
• Work within established software deployment and CI/CD processes.
• Follow technical direction and implementation plans established by solution architects.
• Coordinate activities through project management and communicate clearly with technical teams and customer stakeholders.
• Document issues, resolutions, configurations, and deployment activities.
• Support multiple installation phases as equipment and systems are delivered and brought online.

Job description

RedStream Technology is seeking two Field Systems Integration Engineers to support a large-scale, on-premises 911/public safety deployment in the Greater Houston area. This hands-on role covers installation, configuration, troubleshooting, and deployment of complex infrastructure across multiple customer locations.

Expect a strong focus on networking, with exposure to virtualization, VoIP, databases, and secure communications.