Field Support Rep II — Travel & Front‑Desk Ops

Canon USA & Affiliates; Irving (TX); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay & benefits

Training & development

Equal opportunity employer

Job summary

Canon USA & Affiliates in Irving, TX seeks a Field Support Representative to join a temporary in-house talent pool, providing replacement and short-term admin services. The role requires travel up to 75% across client sites in the region and involves duties in mail, reception, copying, and other admin tasks.

Under supervision, you will handle mail/packages, courier duties, basic office equipment operation, and client-facing service.

Qualifications

• High school diploma or equivalent.
• 1-3 years’ experience in a mailroom or professional office environment.
• Capable of performing basic job functions under general direction.
• Basic knowledge of metering, weighting, logging and other shipping procedures.
• Basic computer skills required.
• Ability to operate copier, fax, scanner and mailing systems.
• Excellent customer service, professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Adherence to CBPS Core Values: focusing on results & customers, be innovative and quality driven.

Responsibilities

• Ensures total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and building relationships.
• Receive, sort, and deliver all incoming mail & packages according to assigned floors and timelines; wrap, seal, weigh, and dispatch outgoing mail/packages.
• Prepare outgoing inter-office pouches and ship items via Federal Express, UPS, etc., to meet client and vendor deadlines; log and deliver overnight packages.
• Log outgoing and incoming items; review for accuracy and completeness.
• Set up and maintain client’s kitchens and conference rooms; provide reception tasks; move boxes and furniture; manage coffee and food orders.
• Operate and maintain office equipment; learn new features; perform document scanning and general admin tasks.

Skills

Customer service

Mailroom operations

Logistics support

Office equipment (fax, copier)

Interpersonal communication

Education

High school diploma or equivalent

Tools

Fax machines

Copier

Postal/shipping procedures

Job description

Canon USA & Affiliates in Irving, TX seeks a Field Support Representative to join a temporary in-house talent pool, providing replacement and short-term admin services. The role requires travel up to 75% across client sites in the region and involves duties in mail, reception, copying, and other admin tasks.

Under supervision, you will handle mail/packages, courier duties, basic office equipment operation, and client-facing service.