Field Support Operations Coordinator

Maxim Healthcare; Raleigh (NC); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Weekly pay

Bonuses & profit sharing

Benefits package

401(k) matching

Employee discounts

Recognition programs

Career growth

Training & mentoring

Job summary

Maxim Healthcare is seeking a detail-oriented Field Support Specialist in Raleigh, NC to provide essential operational support to our local office. This role thrives in a fast-paced environment and focuses on administrative tasks that keep the business running smoothly.

Key duties include handling billing, payroll, medical records, onboarding and credentialing of external staff, maintaining confidentiality, and ensuring HIPAA compliance while delivering excellent customer service.

Qualifications

• High school diploma or equivalent is required.
• Minimum 1 year of administrative experience including typing.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Strong organizational and time management skills are essential.
• Excellent verbal and written communication skills.
• Ability to multitask effectively while maintaining attention to detail.
• Note: This is an office-based position.

Responsibilities

• Assist with billing, payroll, and medical records processes.
• Maintain confidentiality of client, patient, caregiver, and team member information.
• Ensure compliance with HIPAA and regulatory requirements.
• Provide excellent customer service to visitors, clients, and team members.
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence.
• Support onboarding and credentialing of external staff.
• Perform other duties as assigned.

Skills

Administrative experience

Typing skills

Microsoft Office

Organizational skills

Communication skills

multitask

Education

High school diploma

Tools

Microsoft Office

Job description

Maxim Healthcare is seeking a detail-oriented Field Support Specialist in Raleigh, NC to provide essential operational support to our local office. This role thrives in a fast-paced environment and focuses on administrative tasks that keep the business running smoothly.

Key duties include handling billing, payroll, medical records, onboarding and credentialing of external staff, maintaining confidentiality, and ensuring HIPAA compliance while delivering excellent customer service.