Field Solutions Engineer — Mission-Critical Builds

National Asset Mgmt Incorporated; Florida; Híbrido; USD 120 000 - 170 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and 401(k)

Discretionary paid time off

Paid parental leave

Medical, dental, and vision plans

Wellness and development programs

Snacks in offices

Resumo da oferta

Axon is seeking a seasoned builder who will own customer outcomes in an embedded role within strategic agency accounts. You will deploy and adopt Axon’s platform onsite, shaping workflows, AI agents, and data integrations to deliver measurable mission results.

Expect a hands-on, fast-paced environment where you manage end-to-end implementations, coordinate with product and engineering, and maintain a regular onsite presence to drive adoption and success.

Qualificações

• 8+ years in customer-facing technical roles, program management, or complex deployment environments.
• Experience across hardware, software, cloud, and AI-enabled technologies.
• Strong communication with technical teams and senior stakeholders, including command staff.

Responsabilidades

• Own end-to-end agency outcomes within Axon's ecosystem, from deployment to adoption.
• Design and ship tools on Axon's platform onsite, including AI agents, workflows, integrations, and data pipelines.
• Coordinate with Product, Engineering, Support and Services to resolve issues and improve outcomes.
• Lead QBRs, mission reviews, and strategic planning with agency leadership.
• Maintain consistent onsite presence (3–4 days/week) aligned with agency needs.

Conhecimentos

Customer-facing roles

Program management

Operational transformation

Deployment environments

CJIS compliance

Executive communication

Ownership mentality

Security standards

Descrição da oferta de emprego

Axon is seeking a seasoned builder who will own customer outcomes in an embedded role within strategic agency accounts. You will deploy and adopt Axon’s platform onsite, shaping workflows, AI agents, and data integrations to deliver measurable mission results.

Expect a hands-on, fast-paced environment where you manage end-to-end implementations, coordinate with product and engineering, and maintain a regular onsite presence to drive adoption and success.