Onsite Mission Engineer: AI-Driven Ops Builder

Colorado Psychiatric; Denver (CO); On-site; USD 128,000 - 204,000; Full time

Benefits offered by this job

Competitive salary and 401(k) with-eml

Discretionary paid time off

Medical, dental, and vision plans

Learning and development programs

Job summary

Axon is seeking a hands-on builder to own customer outcomes within strategic agencies. You will deploy AI-powered workflows, integrations, and field-ready solutions onsite, ensuring adoption and measurable mission impact.

The role emphasizes end-to-end ownership, field delivery, and collaboration with Product, Engineering, and Sales to drive transformational transformation in public safety environments.

Qualifications

• Experience in customer-facing technical roles or program management.
• Proven ability to deploy complex solutions in production environments.
• Strong communication with technical teams and leadership.
• Knowledge of CJIS or security standards is a plus.

Responsibilities

• Own customer outcomes across the lifecycle within strategic accounts.
• Design, build, and ship on-site capabilities using Axon platform tools.
• Lead deployments, adoption, and ongoing success with measurable outcomes.
• Coordinate with Product, Engineering, Support and Services for issue resolution.
• Engage with agency leadership and conduct QBRs and strategic reviews.
• Capture field insights to influence roadmap and reuse playbooks.

Skills

Customer-facing

Program management

Operational transformation

CJIS compliance

Stakeholder communication

Builder mindset

Tech-ops integration

Tools

AI Era platform

DEMS

Fusus

Records

Data pipelines

Job description

Axon is seeking a hands-on builder to own customer outcomes within strategic agencies. You will deploy AI-powered workflows, integrations, and field-ready solutions onsite, ensuring adoption and measurable mission impact.

The role emphasizes end-to-end ownership, field delivery, and collaboration with Product, Engineering, and Sales to drive transformational transformation in public safety environments.