Mission Engineer: Onsite Builder for Public Safety Tech

Careerwebsite

Orlando, Northern (FL, KY)

Hybrid

USD 140,000 - 210,000

Full time

7 days ago
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Benefits offered by this job

Competitive salary with 401(k) match
Discretionary paid time off
Paid parental leave
Medical, dental, and vision plans
Fitness programs
Emotional and mental wellness support
Learning and development programs
Snacks in our offices

Job summary

Axon is hiring for an embedded, onsite-focused role that leads the full lifecycle of customer outcomes within strategic accounts. You will design, build, and ship capabilities on Axon's platform, owning deployment, adoption, and ongoing success.

Key requirements include 8+ years in customer-facing technical roles, experience with platform integrations, and strong stakeholder engagement. Expect a hands-on, field-facing role with travel and direct impact on mission outcomes.

Qualifications

  • 8+ years in customer-facing technical roles or program management.
  • Experience in operational transformation or complex deployments.
  • Ability to obtain and maintain CJIS compliance.
  • Strong communication with technical teams and senior stakeholders.

Responsibilities

  • Onsite Building & Platform Delivery: Discover agency problems onsite and translate them into buildable solutions.
  • AI Build & Adoption: Build and deploy AI-powered workflows that solve defined agency problems.
  • Operational Transformation & Leadership: Define what to build and lead strategic reviews with leadership.
  • Field Intelligence & Growth: Capture field intelligence to influence roadmap decisions.
  • Onsite Engagement & Outcomes: Maintain consistent onsite presence and track outcomes.

Skills

Customer-facing roles
Program management
Operational transformation
Complex deployments

Tools

DEMS
Fusus
AI Era
Records

Job description

Axon is hiring for an embedded, onsite-focused role that leads the full lifecycle of customer outcomes within strategic accounts. You will design, build, and ship capabilities on Axon's platform, owning deployment, adoption, and ongoing success.

Key requirements include 8+ years in customer-facing technical roles, experience with platform integrations, and strong stakeholder engagement. Expect a hands-on, field-facing role with travel and direct impact on mission outcomes.

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