Field Services Technician 2 - Memphis, TN

VetJobs; Memphis (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Unlimited PTO

11 paid holidays

401(k)

No-cost medical insurance

Dental & Vision

FSA

Job summary

Kapsch Field Service Technician II role in Memphis, TN. You will perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure for the Memphis SmartWay system, with on-site work and potential on-call shifts.

The position requires strong electronics, fiber, and networking skills and the ability to read schematics and operate diagnostic tools. We offer competitive pay: $45,000–$60,000 annually, full benefits including PTO, holidays, 401(k), no-cost medical insurance,

Qualifications

• High School/GED required.
• Associates degree preferred.
• 6+ years of ITS or similar field experience.
• Strong troubleshooting skills in electrical, fiber optic, and network systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.

Responsibilities

• Perform preventative and corrective maintenance on ITS systems.
• Respond to and resolve trouble tickets within required timelines.
• Diagnose and repair complex issues across multiple ITS devices.
• Maintain and support systems including CCTV, DMS, HAR, detection systems, wireless communications, fiber optic networks, and network equipment.
• Perform utility locating for fiber and power infrastructure.
• Install, upgrade, modify, and replace ITS equipment as required.
• Utilize diagnostic tools and testing equipment to troubleshoot system faults.
• Maintain accurate daily logs, labor tracking, and service records.
• Receive and manage inventory and assist with material requests.
• Support subcontractors and ensure work meets quality and specification standards.
• Assist and guide junior technicians in field operations.

Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please call the next steps. Unless specifically stated otherwise, this role is "On-Site"

Field Services Technician 2

Memphis, TN

Full time

Kapsch is one of Austria's most successful global technology companies. With its comprehensive ITS (Intelligent Transportation Systems) portfolio, Kapsch is actively addressing the challenges of the present and the future with intelligent mobility solutions in a wide range of application areas. As a family-owned company founded in 1892 and headquartered in Vienna, Kapsch can look back on 130 years of experience with the future. To learn more about our solutions and innovations, visit our website here.

The Field Service Technician II is a role responsible for advanced maintenance, troubleshooting, and repair of Intelligent Transportation System (ITS) devices and infrastructure supporting the Memphis SmartWay system.

How You'll Make an Impact

• Perform preventative and corrective maintenance on ITS systems
• Respond to and resolve trouble tickets within required timelines
• Diagnose and repair complex issues across multiple ITS devices
• Maintain and support systems including CCTV, DMS, HAR, detection systems, wireless communications, fiber optic networks, and network equipment
• Perform utility locating for fiber and power infrastructure
• Install, upgrade, modify, and replace ITS equipment as required
• Utilize diagnostic tools and testing equipment to troubleshoot system faults
• Maintain accurate daily logs, labor tracking, and service records
• Receive and manage inventory and assist with material requests
• Support subcontractors and ensure work meets quality and specification standards
• Assist and guide junior technicians in field operations

What We Offer

• Build expertise across networking, fiber optics, wireless communications, and intelligent transportation systems
• Contribute directly to the safety and efficiency of the regional transportation network
• Career growth, stability, and the opportunity to develop within a global organization.
• A competitive compensation range of $24.00–$29.00, based on experience, skills, internal equity, and market data.
• A full benefits package including: unlimited paid time off, 11 paid holidays, 401(k), a no-cost medical insurance option for employees (including dental and vision insurance), and an FSA option.

Minimum Education Required

High School/GED

Preferred Education

Associates

Required Experience

What Makes You a Great Fit

• Associate’s degree in Electronics, Computer Science, or +6 years of relevant field experience (ITS or similar preferred)
• Strong troubleshooting skills in electrical, fiber optic, and network systems
• Ability to read schematics and technical plans
• Experience with electronic testing equipment
• Knowledge of low voltage systems, networking, and wireless communications
• Proficiency in Microsoft Windows and basic Office tools
• Strong communication and problem-solving skills
• Outdoor and roadside work near active traffic and elevated equipment
• On-call rotation (approximately one week per month)
• Non-standard hours including nights and weekends as needed

Highly desired

• Experience with ITS/SmartWay systems
• Hands-on work with CCTV, DMS, HAR, detection systems, and network infrastructure
• RF or microwave communication experience
• Roadside or transportation system experience
• CDL preferred or ability to obtain one, Must obtain once hired

City*

Memphis

State*

Tennessee

Job_Category

Technician

Job Code

Technician_ _Technician

Affiliate Sponsor

Kapsch

Salary Range

$45,000-$60,000