On-Site ITS Field Service Technician II – Network Systems

VetJobs; Memphis (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Unlimited PTO

11 paid holidays

401(k)

Health insurance

FSA option

Job summary

Kapsch in Memphis is seeking a Field Service Technician II to perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure supporting the Memphis SmartWay system.

You will conduct preventative and corrective maintenance, respond to trouble tickets within required timelines, diagnose complex issues across CCTV, DMS, HAR, detection systems, wireless networks, and fiber optic networks; install, upgrade, modify ITS equipment; maintain logs; manage inventory; and

Qualifications

• Associate’s degree in Electronics or Computer Science, or 6+ years ITS experience.
• Strong troubleshooting skills in electrical, fiber optic, and networking systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.
• Knowledge of low voltage systems, networking, and wireless communications.
• Proficiency in Microsoft Windows and basic Office tools.

Responsibilities

• Perform preventative and corrective maintenance on ITS devices and infrastructure.
• Respond to and resolve trouble tickets within required timelines.
• Diagnose and repair complex issues across CCTV, DMS, HAR, detection systems, wireless networks, and fiber optics.
• Install, upgrade, modify, and replace ITS equipment as required.
• Utilize diagnostic tools and testing equipment to troubleshoot system faults.
• Maintain accurate daily logs, labor tracking, and service records.
• Receive and manage inventory and assist with material requests.
• Support subcontractors and guide junior technicians.

Skills

Troubleshooting

Electrical

Fiber optics

Networking

Schematics

Testing equipment

Education

Associate’s degree in Electronics/CS

Tools

Windows

Job description

Kapsch in Memphis is seeking a Field Service Technician II to perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure supporting the Memphis SmartWay system.

You will conduct preventative and corrective maintenance, respond to trouble tickets within required timelines, diagnose complex issues across CCTV, DMS, HAR, detection systems, wireless networks, and fiber optic networks; install, upgrade, modify ITS equipment; maintain logs; manage inventory; and