Field Service Technician

Kapsch TrafficCom North America; Memphis (TN); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Flexible work hours

401(k) plan

No-cost medical insurance option

Job summary

A technology solutions company based in Memphis is seeking a Field Service Technician responsible for maintaining ITS devices and fiber optic cabling. Applicants should have an Associate's Degree in a related field and possess strong troubleshooting skills. The role offers competitive hourly pay and benefits, including paid time off and 401(k). This position requires outdoor work along freeways and an ability to obtain a CDL license.

Qualifications

• 3 to 6 years of relevant work experience.
• Valid driver's license; ability to obtain CDL.
• Comfortable working outdoors and at heights.

Responsibilities

• Maintain and repair ITS devices and equipment.
• Respond to utility locate requests promptly.
• Monitor and diagnose vehicle detection issues.

Skills

Troubleshooting skills

Ability to read schematics

Desire to learn and grow

Education

Associate’s Degree in Electronics, Computer Science, or related field

Tools

Utility locate equipment

Job description

Overview

Kapsch TrafficCom North America is seeking a Field Service Technician to perform preventative maintenance, utility location along 80 miles of fiber optic cabling, and maintain ITS devices such as radar detectors, overhead messaging boards, cameras, AM radio transmitters, over height detectors, wireless antennas, data network systems, and video walls on the Memphis SmartWay System in and around Memphis, TN.

Responsibilities

• Maintain, install, upgrade, modify or replace equipment as directed or required


• Perform reactive maintenance and repair as need


• Must respond to utility locate request on a timely basis


• Monitors installations, including providing direction to contracted vendors


• Monitors and performs diagnosis of problems involving vehicle detection equipment, wireless bridge antennas, video cameras, layer 2 and 3 switches, Microsoft server and client workstations and Highway advisory AM transmitters and DMS


• Monitors repairs for timely completion and submits approval documents to appropriate purchasing personnel/management for payment


• Must be able to locate fiber and power lines with utility locate equipment


• Responds to and corrects trouble ticket reports

What’s in it for you?

• Solving complex problems that improve daily the lives of people around the world


• Opportunity to work with cutting edge technologies in a high-growth industry


• Career growth and stability


• Casual work environment with flexible work hours


• Hourly pay starting at $23.00-$25.00 with Full benefits package including paid time off, 401(k) and a no-cost medical insurance option for employee and eligible dependents

What we are looking for:

• Qualified candidates will possess at least an Associate’s Degree in Electronics, Computer Science, or related field and/or 3 to 6 years of relevant work experience


• Candidates should have the ability to read schematics and follow specifications to maintain or install and implement system components


• A strong desire to learn and grow within the team, enjoy working on mechanical, electrical and IT equipment


• Candidates should be aware that this role involves work that is outdoors and along the freeway. This role will also involve working on equipment located above the freeway


• A valid drivers license, a CDL license or the ability and wiliness to obtain a CDL license (expensed covered by company)

Our top Candidates will have:

• Experience performing routine preventative maintenance on cameras, dynamic messaging boards, radar detection systems, video detection systems, over height detection systems, demarcation, video wall, and network hub buildings

This position involves one week a month of being on call.

At this time we are unable to provide sponsorship for this role and all applicants must have working rights in the US and pass a background check.

Kapsch TrafficCom is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, creed, color, national origin, ancestry, marital status or sexual orientation, gender identity or expression, disability, nationality or sex. Kapsch TrafficCom is a drug-free workplace.

Details

• Seniority level: Associate


• Employment type: Full-time


• Job function: Information Technology


• Industries: IT Services and IT Consulting