ITS Field Technician — Smart Mobility & Network Systems

Electronic Toll Collection (Pty) Ltd; Memphis (TN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Unlimited PTO

Health insurance

401(k)

Dental and vision

FSA

Job summary

Kapsch TrafficCom is seeking a Field Service Technician in Memphis to maintain and repair ITS devices and infrastructure for the Memphis SmartWay system. You will perform preventative and corrective maintenance and respond to trouble tickets to ensure system uptime and safety.

The role requires experience with electrical, fiber optic, and network systems, reading schematics, and using electronic testing equipment.

Qualifications

• Associate’s degree in Electronics or Computer Science or equivalent experience (6+ years in ITS preferred).
• Strong troubleshooting skills across electrical, fiber optic, and network systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.
• Knowledge of low voltage systems and wireless communications.

Responsibilities

• Perform preventative and corrective maintenance on ITS systems.
• Respond to trouble tickets within required timelines.
• Diagnose and repair complex ITS devices and infrastructure.
• Maintain CCTV, DMS, HAR, detection systems, and network equipment.
• Maintain logs, labor tracking, and service records.
• Assist and guide junior technicians in field operations.

Skills

Troubleshooting

Schematics reading

Electrical & Fiber

Networking basics

Windows/Office

Education

Associate’s degree in Electronics

Associate’s degree in Computer Science

Tools

Electronic testing equipment

Fiber optic tooling

Network testing tools

Job description

Kapsch TrafficCom is seeking a Field Service Technician in Memphis to maintain and repair ITS devices and infrastructure for the Memphis SmartWay system. You will perform preventative and corrective maintenance and respond to trouble tickets to ensure system uptime and safety.

The role requires experience with electrical, fiber optic, and network systems, reading schematics, and using electronic testing equipment.