Field Services Technician 2- Memphis, TN

VetJobs; Memphis (TN); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Unlimited PTO

11 paid holidays

401(k)

Health insurance

FSA option

Job summary

Kapsch in Memphis is seeking a Field Service Technician II to perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure supporting the Memphis SmartWay system.

You will conduct preventative and corrective maintenance, respond to trouble tickets within required timelines, diagnose complex issues across CCTV, DMS, HAR, detection systems, wireless networks, and fiber optic networks; install, upgrade, modify ITS equipment; maintain logs; manage inventory; and

Qualifications

• Associate’s degree in Electronics or Computer Science, or 6+ years ITS experience.
• Strong troubleshooting skills in electrical, fiber optic, and networking systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.
• Knowledge of low voltage systems, networking, and wireless communications.
• Proficiency in Microsoft Windows and basic Office tools.

Responsibilities

• Perform preventative and corrective maintenance on ITS devices and infrastructure.
• Respond to and resolve trouble tickets within required timelines.
• Diagnose and repair complex issues across CCTV, DMS, HAR, detection systems, wireless networks, and fiber optics.
• Install, upgrade, modify, and replace ITS equipment as required.
• Utilize diagnostic tools and testing equipment to troubleshoot system faults.
• Maintain accurate daily logs, labor tracking, and service records.
• Receive and manage inventory and assist with material requests.
• Support subcontractors and guide junior technicians.

Skills

Troubleshooting

Electrical

Fiber optics

Networking

Schematics

Testing equipment

Education

Associate’s degree in Electronics/CS

Tools

Windows

Job description

Job Description

- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site".

Location & Contract

• Memphis
• Full time

The Field Service Technician II

The Field Service Technician II is a role responsible for advanced maintenance, troubleshooting, and repair of Intelligent Transportation System (ITS) devices and infrastructure supporting the Memphis SmartWay system.

How You'll Make An Impact

• Perform preventative and corrective maintenance on ITS systems
• Respond to and resolve trouble tickets within required timelines
• Diagnose and repair complex issues across multiple ITS devices
• Maintain and support systems including CCTV, DMS, HAR, detection systems, wireless communications, fiber optic networks, and network equipment
• Perform utility locating for fiber and power infrastructure
• Install, upgrade, modify, and replace ITS equipment as required
• Utilize diagnostic tools and testing equipment to troubleshoot system faults
• Maintain accurate daily logs, labor tracking, and service records
• Receive and manage inventory and assist with material requests
• Support subcontractors and ensure work meets quality and specification standards
• Assist and guide junior technicians in field operations

What Makes You a Great Fit

• Associate’s degree in Electronics, Computer Science, or +6 years of relevant field experience (ITS or similar preferred)
• Strong troubleshooting skills in electrical, fiber optic, and network systems
• Ability to read schematics and technical plans
• Experience with electronic testing equipment
• Knowledge of low voltage systems, networking, and wireless communications
• Proficiency in Microsoft Windows and basic Office tools
• Strong communication and problem-solving skills
• Outdoor and roadside work near active traffic and elevated equipment
• On-call rotation (approximately one week per month)
• Non-standard hours including nights and weekends as needed

Highly desired

• Experience with ITS/SmartWay systems
• Hands-on work with CCTV, DMS, HAR, detection systems, and network infrastructure
• RF or microwave communication experience
• Roadside or transportation system experience
• CDL preferred or ability to obtain one, Must obtain once hired

What We Offer

• Build expertise across networking, fiber optics, wireless communications, and intelligent transportation systems
• Contribute directly to the safety and efficiency of the regional transportation network
• Career growth, stability, and the opportunity to develop within a global organization.
• A competitive compensation range of $24.00–$29.00, based on experience, skills, internal equity, and market data.
• A full benefits package including: unlimited paid time off, 11 paid holidays, 401(k), a no-cost medical insurance option for employees (including dental and vision insurance), and an FSA option.

Applicants must have working rights in the United States and pass a background check.

Take the next step in your career with Kapsch.

Auto req ID

480671BR

Minimum Education Required

High School/GED

Job Category

Technician

City

Memphis

State

Tennessee

Job Code

Technician_ _Technician

Affiliate Sponsor

Kapsch

Salary Range

$45,000-$60,000