Field Service Technician II, ITS & Networking

Electronic Toll Collection (Pty) Ltd; Memphis (TN); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Unlimited PTO

11 paid holidays

401(k)

Medical insurance (including dental &.

FSA option

Job summary

Kapsch TrafficCom is seeking a Field Service Technician II to perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure supporting the Memphis SmartWay system. You will work across CCTV, DMS, HAR, detection systems, and network equipment, ensuring uptime and safety of the regional transportation network.

The role requires an Associate’s degree in Electronics or Computer Science (or equivalent experience), strong troubleshooting skills, and willingness to work

Qualifications

• Strong troubleshooting skills across electrical, fiber optic, and network systems.
• Ability to read schematics and technical plans.
• Experience with electronic testing equipment.
• Knowledge of low voltage systems, networking, and wireless communications.
• Proficiency with Windows and basic Office tools.

Responsibilities

• Perform preventative and corrective maintenance on ITS systems
• Respond to and resolve trouble tickets within required timelines
• Diagnose and repair complex issues across multiple ITS devices
• Maintain and support CCTV, DMS, HAR, detection systems, wireless networks, and network equipment
• Install, upgrade, modify, and replace ITS equipment as required
• Utilize diagnostic tools and testing equipment to troubleshoot system faults
• Maintain accurate daily logs, labor tracking, and service records
• Receive and manage inventory and assist with material requests
• Support subcontractors and ensure work meets quality and specification standards
• Assist and guide junior technicians in field operations

Skills

Troubleshooting

Reading schematics

Electronics knowledge

Networking basics

Windows proficiency

Education

Associate’s degree in Electronics/Computer Science

Tools

Electronic testing equipment

Job description

Kapsch TrafficCom is seeking a Field Service Technician II to perform advanced maintenance, troubleshooting, and repair of ITS devices and infrastructure supporting the Memphis SmartWay system. You will work across CCTV, DMS, HAR, detection systems, and network equipment, ensuring uptime and safety of the regional transportation network.

The role requires an Associate’s degree in Electronics or Computer Science (or equivalent experience), strong troubleshooting skills, and willingness to work