Field Services Technician

Metergy Solutions; New York (NY); On-site; Full time

Job summary

A leading company in submetering solutions seeks a Field Service Technician in New York. This entry-level role offers comprehensive training and requires travel flexibility. You'll provide technical support and ensure proper installations and service for clients across the US.

Benefits

Health Insurance

Paid Time Off

401K plan with immediate company match

Flexible Spending Account options

Generous Paid Time Off Plan

Company-paid Long-Term Disability

Summer hours

Qualifications

• Valid NY Driver's License required.
• OSHA 30 and SST 10 certifications needed.
• Hands-on experience testing electrical devices.

Responsibilities

• Commission new installations of meters.
• Diagnose installation errors quickly.
• Respond to emergency service requests.

Skills

Critical thinking

Troubleshooting

Customer service

Organization

Education

Technical associate degree

Tools

Volt meter

Microsoft Word

Microsoft Excel

Job description

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This range is provided by Metergy Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $25.00/hr

About Metergy Solutions, LLC. (“Metergy”)
As one of North America’s most experienced submetering providers, Metergy Solutions has brought turnkey solutions to clients for over 20 years. Metergy supplies, installs and remotely reads meters to measure individual suite consumption of electricity, water, gas, and thermal energy in multifamily and commercial buildings, and bills and collects the utility consumption.

Our innovative Submetering as a Service (SaaS) model generates long-term recurring revenue and has been proven to reduce in-suite energy consumption by an impressive 40%, significantly advancing our clients' decarbonization efforts. This outstanding performance has enabled Metergy to issue green bonds and secure green financing, fueling our sustained growth and creating extraordinary career opportunities for our team.

As the #1 submeter provider in the New York and Canadian markets, and one of the largest in North America, Metergy boasts over 850,000 contracted meters, issues more than 2 million utility invoices annually, and employs over 400 dedicated team members. Our successful acquisitions have consistently exceeded expectations, unlocking immense growth potential.

Metergy is proudly a portfolio company of Brookfield Infrastructure Partners, one of the world’s largest investors, owners, and operators of infrastructure assets across the utilities, transport, energy, data, and sustainable resources sectors. This partnership provides Metergy with access to substantial capital, infrastructure investment expertise, and a global reach, positioning us for continued success and innovation

Our Mission

Provide building owners and occupants with accurate and reliable utility consumption data through market-leading expertise in turnkey submetering and billing, while fostering a workplace with inspired team members empowered to do more good.

Position Summary
Metergy is seeking a Field Service Technician to provide technical support to clients across the US. This entry-level position includes comprehensive training to ensure success. The role requires flexibility, including the ability to travel out of state and respond to service requests during non-standard work hours.

Duties and Responsibilities:

• Commission new installations of meters and metering systems
• Coordinate with the data center to verify remote reading capabilities of systems
• Diagnose installation errors and meter defects quickly and accurately
• Determine appropriate actions for improperly installed, damaged, or defective meters
• Provide detailed service reports in the reporting system
• Respond to emergency disconnect/reconnect requests and other service needs outside regular work hours
• From time to time, this position may require overtime hours including being on-call on weekends
• Maintain a professional demeanor when working with clients, contractors, maintenance staff, property managers, and tenants
  
  
  
  

Skills and Qualifications (Required):

• Valid NY Driver's License and good standing with Zipcar
• OSHA 30 and SST 10 certifications
• Critical thinking and troubleshooting skills
• Exceptional organization and customer service skills
• Hands-on experience testing and repairing electrical devices or installations
• Ability to use a voltmeter and basic hand tools
• Proficiency with Microsoft Word and Excel
  
  
  
  

Skills and Qualifications (Preferred):

• Technical associate degree or equivalent experience in electrical work, electronics repair, or a similar field
• Leadership or project management experience
• Familiarity with software diagnostics and serial communication terminals
  
  
  
  

Job Details:

• Type: Full Time
• Pay: $21.00 - $25.00 per hour
• Benefits: Health Insurance and Paid Time Off
  
  
  
  

Benefits & Perks

• Excellent health coverage and life insurance benefits – no waiting period!
• Company-paid Long-Term Disability and Basic Life Coverage
• Flexible Spending Account (FSA) options
• 401K plan with immediate company match
• Generous Paid Time Off Plan plus 10 paid holidays
• Summer hours to enjoy the weather
• Regular Social events - happy hours, summer & holiday parties, & more
  
  
  
  

Metergy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We strive to create an inclusive and diverse workplace for all.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

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