Field Services Technician

Zones, LLC; Columbus (OH); Remote; Full time

Job summary

Join a leading IT solution provider as a Fiber Optics Technician. This role involves extensive travel and technical responsibilities, including troubleshooting and quality inspections. Enjoy a collaborative environment with a comprehensive benefits package.

Benefits

Medical coverage

Sick leave

Employee support programs

Qualifications

• Minimum 2 years of relevant experience or equivalent.
• Possession of valid driver's license and RealID/Passport for travel.

Responsibilities

• Adding or removing non-powered equipment hardware.
• Conducting quality inspections and resolving issues.
• Providing work assignments and preparing Method of Procedure.

Skills

Basic PC skills

Electronic skills

Familiarity with hardware

Ability to lift tools

Willingness to travel

Tools

Basic hand tools

Job description

Join to apply for the Fiber Optics Technician role at Zones, LLC

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Join to apply for the Fiber Optics Technician role at Zones, LLC

Company Overview: Zones is a global IT solution provider with over 35 years of experience, specializing in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, Zones partners with leading technology companies like Microsoft, Apple, Cisco, and Lenovo to deliver innovative end-to-end IT solutions.

Position Overview:

• Term: 1+ year
• Location: Remote (100% travel)
• Pay: $30.00 - $37.00, commensurate with experience
• Hours: Standard business hours

As a Field Services Technician, you will be responsible for delivering solutions that build long-term customer relationships, troubleshooting, and resolving technical issues, and performing quality inspections. Training will be provided to enhance your skills and knowledge.

Responsibilities include:

• Adding or removing non-powered equipment hardware
• Wiring and connections (on non-working equipment and switchboard cable)
• Verification and continuity testing
• Analyzing job specifications and drawings
• Understanding Scope of Work (SOW) and writing Job Change Order (JCO) summaries
• Providing work assignments and preparing Method of Procedure (MOP)
• Resolving specification or drawing issues
• Marking and correcting drawings
• Conducting quality inspections

Qualifications:

• Minimum 2 years of relevant experience or equivalent
• Authorized to work in the US
• Valid driver’s license, insurance, and RealID/Passport for travel
• At least 25 years old
• Basic PC and electronic skills, familiarity with hardware and OS
• Ability to perform essential functions with or without accommodations
• Willingness to travel extensively, including driving several hours daily
• Availability for rotating and weekend shifts
• Ability to lift tools and equipment up to 75 lbs. alone, 150 lbs. with assistance
• Physical ability to perform bending, squatting, walking, standing, and manual tasks
• Willing to obtain various certifications
• Possession of basic hand tools (screwdrivers, crimpers, pliers, etc.)

Benefits:

We offer a comprehensive benefits package including medical coverage, sick leave, and other employee support programs. We are committed to diversity and equal opportunity employment.

Join Zones for an exciting career working on the cutting edge of IT innovation in a collaborative, growth-oriented environment.