Field Service Technician: Travel & Troubleshoot Packaging

Harpak-ULMA Packaging, LLC; United States; Remoto; USD 60.000 - 90.000; Tempo pieno

Descrizione del lavoro

Harpak-ULMA Packaging, LLC in Toronto, Canada is seeking a Field Service Technician to troubleshoot and repair high-tech packaging equipment at customer sites. This role requires extensive travel across the US and Canada, with remote support available for quick diagnostics and guidance.

You will install, calibrate, and maintain machines, provide hands-on training to customers, and collaborate with engineers and service managers to ensure peak performance and customer satisfaction.

Competenze

• 3+ years of experience in troubleshooting mechanical/electrical issues.
• Willingness to travel 70-85% and adapt to changing schedules.
• Strong communication and customer-focused approach.
• Willing to undergo comprehensive training.

Mansioni

• Troubleshoot & Repair – Diagnose and resolve mechanical/electrical issues on high-tech packaging machines.
• Install & Maintain – Set up, calibrate, and optimize equipment at customer locations.
• Remote & On-Site Support – Provide expert assistance both in person and via remote support technology.
• Customer Engagement – Deliver top-tier service while training customers on proper machine operation.
• Team Collaboration – Work closely with experienced technicians, engineers, and service managers.

Conoscenze

Troubleshooting

Mechanical knowledge

Electrical knowledge

Customer-focused

Travel readiness

Descrizione del lavoro

Harpak-ULMA Packaging, LLC in Toronto, Canada is seeking a Field Service Technician to troubleshoot and repair high-tech packaging equipment at customer sites. This role requires extensive travel across the US and Canada, with remote support available for quick diagnostics and guidance.

You will install, calibrate, and maintain machines, provide hands-on training to customers, and collaborate with engineers and service managers to ensure peak performance and customer satisfaction.