Field Service Technician – Telecom Install & Support

Uniti Group Inc.; Ashtabula (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, ChildLife

Educational Assistance Plan

Job summary

Uniti’s Kinetic unit is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will use tools and testing equipment, train with various technologies, and help customers choose products and services they need.

The role requires a valid driver’s license, ability to lift up to 50 lbs, and readiness for day/evening/weekend hours, plus mandatory safety training. Reports to the Manager of Local Operations.

Qualifications

• Basic technology and math skills
• Valid driver’s license with a safe driving record
• Ability to distinguish colors in use of color-coded cable
• Ability to lift up to 50lbs, capable of working aloft
• Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours
• Ability to respond to after hour callouts

Responsibilities

• Install and repair residential and business communications services including telephone, internet, and video.
• Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
• Recommend products and services that resolve their communications needs.
• Work in both buried and aerial plant requiring pole climbing and ladder skills.
• Safely operate and maintain clean and organized company service vehicle.
• Work in both inside and outside environments.
• Complete necessary safety training and follow safety standards and regulations.
• Report to the Manager of Local Operations.

Skills

Basic technology and math skills

Ability to respond to after hour call

High School Degree or GED

Education

High School Diploma or GED

Tools

Valid driver’s license

Job description

Uniti’s Kinetic unit is seeking a Customer Service Technician to install and repair residential and business communications services across the United States. You will use tools and testing equipment, train with various technologies, and help customers choose products and services they need.

The role requires a valid driver’s license, ability to lift up to 50 lbs, and readiness for day/evening/weekend hours, plus mandatory safety training. Reports to the Manager of Local Operations.