Field Service Technician – Residential & Building Systems

A. O. Smith Corp.; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

A. O. Smith Corp. is seeking a Residential/Commercial Service Technician to perform on-site visits, service and repair heating equipment, and support customers in West Palm Beach, FL.

You’ll work independently, assess systems, and help ensure reliable operation with a focus on safety and customer satisfaction. The role requires a strong mechanical background, ability to lift 50 lbs, and a valid driving record. DOT screenings and on-site responsibilities are part of the job.

Qualifications

• High School Degree required. Associate’s degree in a technical related field preferred.
• Minimum of 4 years related work experience.
• Insurable driving record.
• Ability to lift 50lbs consistently throughout the day.
• Successful completion of pre-employment screenings, including DOT requirements.
• HVAC/Plumbing/Mechanical related experience preferred.
• Proficiency with computers and programs, specifically Microsoft Office software.
• Proficient customer service experience.
• Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.
• Possess a general understanding of local, state, and national codes / regulations.
• Ability to work independently and as a team to meet deadlines and goals.
• Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

Responsibilities

• Perform customer site visits and service equipment at client locations.
• Repair and service residential/commercial equipment as needed.
• Deliver salt and support dealer networks and customer service.
• Defuse tense situations and maintain strong customer relationships.
• Work independently with minimal supervision while meeting deadlines.

Skills

Mechanical minded

Organizational skills

Independent work

Teamwork

Clean driving record

Education

High School Diploma

Associate-degree preferred

Tools

Microsoft Office

Control Systems (PLCs)

Building Integration Systems

Job description

A. O. Smith Corp. is seeking a Residential/Commercial Service Technician to perform on-site visits, service and repair heating equipment, and support customers in West Palm Beach, FL.

You’ll work independently, assess systems, and help ensure reliable operation with a focus on safety and customer satisfaction. The role requires a strong mechanical background, ability to lift 50 lbs, and a valid driving record. DOT screenings and on-site responsibilities are part of the job.