Field Service Technician: Residential/Commercial HVAC & Controls

A.O. Smith; West Palm Beach (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

A.O. Smith, a global leader in residential and commercial water heating, is seeking a Service Technician to support customers in the West Palm Beach area. You will perform site visits, service and repair equipment, and help maintain strong customer relationships.

You should thrive working independently, have a clean driving record, be mechanically minded, and able to lift 50 lbs. A high school diploma is required, with an associate degree in a technical field preferred.

Qualifications

• High School Degree required.
• Associate's degree in a technical related field preferred.
• Minimum of 4 years related work experience.
• Insurable driving record.
• Ability to lift 50lbs consistently throughout the day.
• Successful completion of pre-employment screenings, including DOT requirements.

Responsibilities

• Perform customer site visits and service equipment.
• Repair and service equipment to ensure proper operation.
• Maintain positive relationships with customers and dealers.
• Defuse tense situations and provide professional customer service.
• Deliver salt and support dealer network as needed.
• Support building integration and control system projects where applicable.

Skills

Customer service

Mechanical aptitude

Organizational skills

Clean driving record

Independent worker

Education

High School Diploma

Technical Associate degree (preferred)

Tools

Microsoft Office

Control Systems (PLCs) knowledge

Job description

A.O. Smith, a global leader in residential and commercial water heating, is seeking a Service Technician to support customers in the West Palm Beach area. You will perform site visits, service and repair equipment, and help maintain strong customer relationships.

You should thrive working independently, have a clean driving record, be mechanically minded, and able to lift 50 lbs. A high school diploma is required, with an associate degree in a technical field preferred.