Residential Service Technician -Water Filtration

A. O. Smith Corp.; West Palm Beach (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

A. O. Smith Corp. is seeking a Residential/Commercial Service Technician to perform on-site visits, service and repair heating equipment, and support customers in West Palm Beach, FL.

You’ll work independently, assess systems, and help ensure reliable operation with a focus on safety and customer satisfaction. The role requires a strong mechanical background, ability to lift 50 lbs, and a valid driving record. DOT screenings and on-site responsibilities are part of the job.

Qualifications

• High School Degree required. Associate’s degree in a technical related field preferred.
• Minimum of 4 years related work experience.
• Insurable driving record.
• Ability to lift 50lbs consistently throughout the day.
• Successful completion of pre-employment screenings, including DOT requirements.
• HVAC/Plumbing/Mechanical related experience preferred.
• Proficiency with computers and programs, specifically Microsoft Office software.
• Proficient customer service experience.
• Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.
• Possess a general understanding of local, state, and national codes / regulations.
• Ability to work independently and as a team to meet deadlines and goals.
• Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

Responsibilities

• Perform customer site visits and service equipment at client locations.
• Repair and service residential/commercial equipment as needed.
• Deliver salt and support dealer networks and customer service.
• Defuse tense situations and maintain strong customer relationships.
• Work independently with minimal supervision while meeting deadlines.

Skills

Mechanical minded

Organizational skills

Independent work

Teamwork

Clean driving record

Education

High School Diploma

Associate-degree preferred

Tools

Microsoft Office

Control Systems (PLCs)

Building Integration Systems

Job description

Location(s): West Palm Beach, FL, US, 33407

Business Unit: NAWT

Workplace Setting: Onsite

Company / Location Information

A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world’s leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.

This position will be working out of our West Palm Beach office.

Primary Function

The Residential/Commercial Service Technician responsibilities include but not limited to; customer site visits, defusing tense situations, maintaining relationships, servicing equipment, repairing equipment, delivering salt, dealer support and customer service support

The ideal candidate must have the ability to work on their own with little direct supervision, have great organizational skills, learn quickly a clean driving record, and be mechanically minded.

Qualifications

• High School Degree required. Associate’s degree in a technical related field preferred
• Minimum of 4 years related work experience
• Insurable driving record
• Ability to lift 50lbs consistently throughout the day
• Successful completion of pre-employment screenings, including DOT requirements

ADDITIONAL QUALIFICATIONS:

• HVAC/Plumbing/Mechanical related experience preferred
• Proficiency with computers and programs, specifically Microsoft Office software
• Proficient customer service experience.
• Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.
• Possess a general understanding of local, state, and national codes / regulations.
• Ability to work independently and as a team to meet deadlines and goals.
• Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

We Offer

Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.

ADA Statement & EEO Statement

In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status.

We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Nearest Major Market: Palm Beach

Nearest Secondary Market: Miami

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