Residential Service Technician - HVAC & Systems

A. O. Smith Corporation; West Palm Beach (FL); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Medical and dental insurance

Company-sponsored life insurance

Retirement security savings plan

Short- and long-term disability

Tuition assistance

Job summary

A.O. Smith in West Palm Beach is seeking a Residential/Commercial Service Technician to visit customer sites, service and repair equipment, and support dealers and customers. The role requires the ability to work independently, strong organization, and a clean driving record.

The ideal candidate will have a HS diploma (an associate degree in a technical field is preferred), 4+ years of related experience, and familiarity with HVAC/Plumbing/Mechanical systems. DOT pre-employment screenings apply.

Qualifications

• High School Degree required. Associate’s degree in a technical related field preferred.
• Minimum of 4 years related work experience
• Insurable driving record
• Ability to lift 50lbs consistently throughout the day
• Successful completion of pre-employment screenings, including DOT requirements
• ADDITIONAL QUALIFICATIONS :
• HVAC/Plumbing/Mechanical related experience preferred
• Trade Certification, preferred.
• Proficiency with computers and programs, specifically Microsoft Office software
• Proficient customer service experience.
• Demonstrated experience in Control Systems (PLCs) and Building Integration Systems preferred.
• Possess a general understanding of local, state, and national codes / regulations.
• Ability to work independently and as a team to meet deadlines and goals.
• Demonstrated comprehension of water supply systems, pressure boosting systems, regulation, piping scenarios etc.

Responsibilities

• The Residential/Commercial Service Technician will conduct customer site visits and service equipment.
• Defuse tense situations and maintain positive relationships with customers.
• Deliver salt and provide dealer support and customer service assistance.
• Repair and service equipment and ensure safe operation.
• Work with a team and independently to meet deadlines and goals.

Skills

Customer service

Organizational skills

Independent work

Mechanical mindset

Microsoft Office proficiency

Education

High School Diploma

Associate’s degree in a technical field (preferred)

Tools

Microsoft Office

PLC control systems

Building Integration Systems

Job description

A.O. Smith in West Palm Beach is seeking a Residential/Commercial Service Technician to visit customer sites, service and repair equipment, and support dealers and customers. The role requires the ability to work independently, strong organization, and a clean driving record.

The ideal candidate will have a HS diploma (an associate degree in a technical field is preferred), 4+ years of related experience, and familiarity with HVAC/Plumbing/Mechanical systems. DOT pre-employment screenings apply.