Field Service Technician: Production Systems & Repairs

Konica Minolta Business Solutions; Dallas (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Konica Minolta Business Solutions in Dallas seeks a Field Service Technician with strong mechanical aptitude to maintain, repair, and optimize Konica Minolta products across customer sites. This role offers growth within a technically advanced portfolio.

You will diagnose issues, install hardware, travel to client sites, log service visits, and collaborate with Account Management to resolve customer issues while keeping customers informed on scheduling.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Job description

Konica Minolta Business Solutions in Dallas seeks a Field Service Technician with strong mechanical aptitude to maintain, repair, and optimize Konica Minolta products across customer sites. This role offers growth within a technically advanced portfolio.

You will diagnose issues, install hardware, travel to client sites, log service visits, and collaborate with Account Management to resolve customer issues while keeping customers informed on scheduling.