Field Service Technician – Office Equipment & IT

Konica Minolta Business Solutions; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training on current tech

Exposure to IT networks

Car allowance & mileage

Laptop and phone provided

Inclusive workplace

Benefits package

Job summary

Konica Minolta Business Solutions in Dallas, TX is seeking an energized Field Service Technician with strong mechanical aptitude to service its broad range of products. You will diagnose, repair, install and troubleshoot connectivity while traveling to customer sites within your territory.

We offer hands-on and computer-based training, exposure to IT networks, a competitive car allowance, a company laptop and phone, and a comprehensive benefits package.

Qualifications

• 0-2 years of experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent.
• Reliable transportation to drive to customer sites daily.
• A+ or N+ Certification and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Mechanical aptitude

Diagnostics

Troubleshooting

Customer relationships

Education

High School Diploma/GED

A+ or N+ Certification

Tools

IT Networks exposure

Job description

Konica Minolta Business Solutions in Dallas, TX is seeking an energized Field Service Technician with strong mechanical aptitude to service its broad range of products. You will diagnose, repair, install and troubleshoot connectivity while traveling to customer sites within your territory.

We offer hands-on and computer-based training, exposure to IT networks, a competitive car allowance, a company laptop and phone, and a comprehensive benefits package.