Field Service Technician: Office Systems & IT

Konica Minolta Business Solutions Canada; Seven Hills (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training on technology

Career growth opportunities

Car allowance

Laptop and phone provided

Flexible workplace environment

Benefits package

Job summary

Konica Minolta is seeking an Office Systems Specialist (Field Service) to service and repair Konica Minolta products at client sites. You will diagnose issues, perform maintenance, and ensure systems operate optimally while building strong customer relations.

The role requires 0-2 years of experience, a high school diploma, and preferred IT/network certifications. Travel to customer sites is expected, with training and equipment provided by the company.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics and troubleshooting.
• Use a variety of tools to repair and diagnose production equipment.
• Travel to customer sites within assigned territory and maintain scheduling with customers.
• Develop professional customer relationships and maintain high customer satisfaction.
• Document service visits and updates in Konica Minolta system.

Skills

Experience servicing/repairing office/

Customer relationship

Education

High School Diploma/GED

A+ Certification

N+ Certification

IT networks exposure

Tools

IT networks exposure

Job description

Konica Minolta is seeking an Office Systems Specialist (Field Service) to service and repair Konica Minolta products at client sites. You will diagnose issues, perform maintenance, and ensure systems operate optimally while building strong customer relations.

The role requires 0-2 years of experience, a high school diploma, and preferred IT/network certifications. Travel to customer sites is expected, with training and equipment provided by the company.