Field Office Systems Technician

Konica Minolta Business Solutions U.S.A., Inc.; Seven Hills (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training provided

IT exposure

Car allowance

Laptop provided

Flexible environment

Benefits package

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional (Field Service).

You will perform maintenance and repair on Konica Minolta products, diagnosing issues, installing components, and troubleshooting connectivity at customer sites. Expect hands-on training and exposure to IT networks, with a competitive car allowance, laptop and phone provided, and a supportive, inclusive workplace.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience
• A+ or N+ Certification preferred and exposure to IT Networks a plus

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, and troubleshooting connectivity
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Travel to customer sites within the assigned territory, track inventory, and inform customers on scheduling
• Develop professional customer relationships and maintain high customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates to Konica Minolta systems for each client account
• Collaborate with Account Management to help resolve customer issues

Education

High School Diploma/GED or equivalent

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional (Field Service).

You will perform maintenance and repair on Konica Minolta products, diagnosing issues, installing components, and troubleshooting connectivity at customer sites. Expect hands-on training and exposure to IT networks, with a competitive car allowance, laptop and phone provided, and a supportive, inclusive workplace.