Field Service Office Systems Technician — Training & Perks

Konica Minolta Business Solutions U.S.A., Inc.; Riverside (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hands-on training

Company laptop

Car allowance

Paid holidays

Vacation and sick time

Medical/dental

401k

Tuition reimbursement

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional (Field Service) to perform maintenance and repairs on Konica Minolta products, diagnose issues, install hardware, and troubleshoot connectivity at customer sites.

You will drive to client locations, manage inventory, and maintain customer relationships while advancing technical skills through hands-on and computer-based training, with a competitive car allowance and benefits included.

Qualifications

• 1-2 years experience of servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Professional (Field Service) to perform maintenance and repairs on Konica Minolta products, diagnose issues, install hardware, and troubleshoot connectivity at customer sites.

You will drive to client locations, manage inventory, and maintain customer relationships while advancing technical skills through hands-on and computer-based training, with a competitive car allowance and benefits included.