Field Service Technician: Printer & Copier Repair

Toshiba Business; Honolulu (HI); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus

Medical, dental, and vision coverage

401(k) plan with match

Paid holidays, vacation

Job summary

Toshiba America Business Solutions is a field service technician role focusing on maintaining, repairing and supporting office printers, copiers, and related devices at customer sites in the Honolulu area. You will install upgrades, perform preventative maintenance, and train customers on product features while meeting safety policies.

The position requires hands-on problem solving, strong electro-mechanical aptitude, and lifting up to 50 lbs.

Qualifications

• 3+ years of experience in technical repair, service, installation, training, or support of copier and office equipment
• Intermediate computer skills and strong electro‑mechanical aptitude
• Valid driver’s license and auto insurance coverage per Toshiba policy

Responsibilities

• Maintain, service, and repair printers, copiers, and other office technology at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals, and retrofits
• Complete service calls based on priority while managing your schedule effectively
• Maintain parts inventory, tools, and test equipment, and perform preventative maintenance
• Complete required Toshiba, dealer, and manufacturer training, and rebuild components in the shop as needed
• Accurately document service activities and follow safety policies and procedures

Skills

Technical repair

Installation

Training

Customer support

Electro-mechanical aptitude

Education

High School Diploma or GED

Tools

Diagnostic tools

Job description

Toshiba America Business Solutions is a field service technician role focusing on maintaining, repairing and supporting office printers, copiers, and related devices at customer sites in the Honolulu area. You will install upgrades, perform preventative maintenance, and train customers on product features while meeting safety policies.

The position requires hands-on problem solving, strong electro-mechanical aptitude, and lifting up to 50 lbs.