Field Service Tech II - Office Equipment & Printer Support

Toshiba America Business Solutions; Honolulu (HI); Sur place; USD 33 000 - 39 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Performance-based bonus up to $6,000/年

Auto reimbursement program

Résumé du poste

Toshiba America Business Solutions is seeking a Field Service Technician II in Honolulu, HI to service and repair printers, copiers, and related office technology across a local territory.

You will troubleshoot, install, upgrade, and train customers, document activities, and participate in safety and training programs while advancing your hands-on expertise with industry-leading equipment.

Qualifications

• 3+ years in technical repair, service, installation, training, or support of copier/office equipment
• Relevant education, certifications, or internships may offset required experience
• Intermediate computer skills and strong electro‑mechanical aptitude
• Ability to lift 50 lbs and perform frequent bending, lifting, and reaching
• Valid driver's license and auto insurance per Toshiba policy

Responsabilités

• Maintain, service, and repair printers and copiers at customer locations
• Provide product training and support to customers
• Diagnose equipment issues and perform installations, upgrades, modifications, removals
• Complete service calls based on priority and manage schedule
• Maintain parts inventory, tools, and test equipment; perform preventive maintenance
• Complete required Toshiba, dealer, and manufacturer training; rebuild components in shop
• Accurately document service activities and follow safety policies

Connaissances

Technical repair

Installation experience

Training support

Electro‑mechanical aptitude

Driver's license

Formation

High School Diploma or GED

Outils

Copier/office equipment

Photo ID systems

ID badge systems

Description du poste

Toshiba America Business Solutions is seeking a Field Service Technician II in Honolulu, HI to service and repair printers, copiers, and related office technology across a local territory.

You will troubleshoot, install, upgrade, and train customers, document activities, and participate in safety and training programs while advancing your hands-on expertise with industry-leading equipment.