Field Service Technician

Pitney Bowes OY; Monroe (MI); Sur place; USD 30 000 - 40 000; Plein temps

Avantages offerts par ce poste

PB Benefits and Wellbeing Programs

Résumé du poste

Pitney Bowes in Monroe, MI is seeking a Field Service Technician to service shipping and mailing equipment for diverse clients. You will install, service, and upgrade hardware, troubleshoot both hardware and software, and travel within a multi-zip code territory with substantial windshield time.

This role offers a stable Monday–Friday schedule from 8:00 am to 5:00 pm, with potential overtime. A valid driver's license and ability to lift 55 lbs are required; Windows and basic PC/Networking

Qualifications

• Valid driver\'s license and clean driving record.
• Ability to lift 55 lbs with or without accommodation.
• Ability to travel within a multi-zip code territory with up to 80% windshield time.
• Experience with Windows environment and basic knowledge of PC/Networking (Preferred).

Responsabilités

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for clients.
• Support both Hardware and Software solutions.
• Troubleshoot and repair equipment to reduce client callbacks.
• Train clients on Pitney Bowes equipment at installation.
• Work in a 100% client-facing capacity as a representative of Pitney Bowes.
• Cover a multi-zip code territory requiring windshield time.
• Utilize hand tools or small power tools to execute repairs, maintenance, and installations.
• Maintain a safe and clean work environment.

Connaissances

Mechanically inclined

Customer service

Driver's license

Travel 80%

Windows/PC basics

Networking basics

Hardware service

Software service

Description du poste

## Field Service TechnicianApply: US MI Remote: Full time: Posted Today: R22503**We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.**We’re looking for people who:* Act with urgency, accountability, and purpose* Deliver high quality work with consistency and pride* Collaborate effectively and elevate those around them* Focus on outcomes that drive impact and growth**Job Description:**Job DescriptionAs a **Field Service Technician** at Pitney Bowes, you will play a key role in the Client's life cycle and experience. We are seeking mechanically inclined individuals who enjoy working in a client-facing environment. In this role, you will provide service to a variety of clients and support field service for all our shipping and mailing technology, from Inserters to Lockers. A successful **Field Service Technician** is client-centric, has strong customer service, is comfortable managing significant windshield time, and has experience repairing or troubleshooting both hardware and software solutions. **Your primary service area will be within 2-3 hours of Monroe, MI; some travel beyond this radius may be required.** **In this role, you will have a consistent Monday – Friday and 8:00 am - 5:00 pm schedule working in alignment with traditional office hours (some overtime may be required). The wage range for this position is $25 / hour, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job.** **Sponsorship:** Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B) **You are:*** Someone who enjoys working on and repairing mechanical or electrical components* Excited by the idea of working for a career company with a 105-year history* Someone who enjoys being in a field-based role with significant windshield time* Motivated by the opportunity to earn additional income by selling services or parts you present to Pitney Bowes clients **You will:*** Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients* Support both Hardware and Software solutions* Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks* Train clients on Pitney Bowes equipment at the time of installation* Work in a 100% client facing capacity as a representative of Pitney Bowes* Cover a multi-zip code territory requiring significant windshield time* Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment* Maintain a safe and clean work environment **Your Background**As a **Field Service Technician,** you have:* A valid driver's license, a clean driving record, and reliable transportation* The ability to lift 55 lbs + with or without accommodation* The ability to travel within a multi-zip code territory with up to 80% windshield time* The ability to bend, squat, stoop, or stand for extended periods of time* Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)* Experience with automated equipment (Preferred) **We will:** • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.