Field Service Technician

Pitney Bowes OY; Tampa (FL); Hybrid; USD 30,000 - 34,000; Full time

Job summary

Pitney Bowes is seeking a Field Service Technician for a remote, field-based role serving clients within 3 hours of Tampa, Florida. You will install, service, and upgrade shipping and mailing equipment, and support both hardware and software solutions.

The ideal candidate is mechanically inclined, customer-facing, with a valid driver’s license, able to lift 55 lbs, and willing to travel up to 80% windshield time. Occasional travel outside the radius may be required; no relocation assistance.

Qualifications

• Valid driver’s license, clean driving record, and reliable transportation.
• Ability to lift 55 lbs+ with or without accommodations.
• Willingness to travel within a multi-zip code territory with up to 80% windshield time.
• Experience with Windows environment and basic PC networking (preferred).
• Experience with automated equipment (preferred).

Responsibilities

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients.
• Support both Hardware and Software solutions.
• Troubleshoot and repair equipment to reduce client callbacks.
• Train clients on Pitney Bowes equipment at installation.
• Work in a 100% client facing capacity as a representative of Pitney Bowes.
• Cover a multi-zip code territory requiring windshield time.
• Utilize hand tools or small power tools to perform repairs, maintenance, and installations.
• Maintain a safe and clean work environment.

Skills

Driver's license

Reliable transportation

Customer service

Windows environment

PC networking

Willingness to travel

Hand tools & small power tools

Tools

Hand tools

Small power tools

Windows OS

Job description

## Field Service TechnicianApply: US FL Remote: Full time: Posted Today: R22498**We’re hiring at Pitney Bowes, where top talent builds meaningful careers and lasting impact. We Move fast, Deliver excellence, and Win together...that’s The Pitney Bowes way. Here, how we work matters just as much as what we achieve.**We’re looking for people who:* Act with urgency, accountability, and purpose* Deliver high quality work with consistency and pride* Collaborate effectively and elevate those around them* Focus on outcomes that drive impact and growth**Job Description:**As a **Field Service Technician** at Pitney Bowes, you will play a key role in the Client's life cycle and experience. We are seeking mechanically inclined individuals who enjoy working in a client-facing environment. In this role, you will provide service to a variety of clients and support field service for all our shipping and mailing technology, from Inserters to Lockers. A successful **Field Service Technician** is client-centric, has strong customer service, is comfortable managing significant windshield time, and has experience repairing or troubleshooting both hardware and software solutions.**This is a remote, field-based‐ role with your primary service area located within 3 hours of Tampa, Florida. Your clients in your territory are mainly focused on the Tampa, FL. and St. Petersburg, FL. Occasional travel outside this radius may be required. No relocation assistance offered.****The wage range for this position is $22-$25 per hour, with the actual pay dependent on your skills and experience as it relates to the job requirements and the location where you will be performing the job.****Sponsorship:** Must be legally authorized to work in the US. Employer will not sponsor position for employment visa status now or in the future (ex. H-1B)**You are:*** Someone who enjoys working on and repairing mechanical or electrical components* Excited by the idea of working for a career company with a 105-year history* Someone who enjoys being in a field-based role with significant windshield time* Motivated by the opportunity to earn additional income by selling services or parts you present to Pitney Bowes clients**You will:*** Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for our clients* Support both Hardware and Software solutions* Troubleshoot and repair equipment successfully with the goal of reducing Client callbacks* Train clients on Pitney Bowes equipment at the time of installation* Work in a 100% client facing capacity as a representative of Pitney Bowes* Cover a multi-zip code territory requiring significant windshield time* Utilize hand tools or small power tools to execute repairs, maintenance, and installations of Pitney Bowes Shipping and Mailing equipment* Maintain a safe and clean work environment**Your Background**As a **Field Service Technician,** you have:* A valid driver's license, a clean driving record, and own reliable transportation* The ability to lift 55 lbs + with or without accommodation* The ability to travel within a multi-zip code territory with up to 80% windshield time* The ability to bend, squat, stoop, or stand for extended periods of time* Complete familiarity with a Windows environment and basic knowledge of PC and Networking (Preferred)* Experience with automated equipment (Preferred) description **We will:** • Provide the opportunity to grow and develop your career • Offer an inclusive environment that encourages diverse perspectives and ideas • Deliver challenging and unique opportunities to contribute to the success of a transforming organization • Offer comprehensive benefits globally(PB Benefits and Wellbeing Programs) Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.