Field Service Technician – Packaging Equipment (70% Travel)

IPG; Milwaukee (WI); On-site; USD 34,000 - 48,000; Full time

Job summary

IPG is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. The role requires hands-on mechanical and electrical aptitude, strong communication, and the ability to work independently in the field.

You will install, repair, and maintain equipment, establish PM programs, and support field testing of new products.

Qualifications

• High School diploma or equivalent required; technical associate degree preferred.
• Experience diagnosing faults on electrical or mechanical systems at customer sites.
• Experience with packaging automation systems is preferred.
• Proficient with PC applications (Microsoft Office) for documentation and reporting.

Responsibilities

• Install, repair, and perform preventive maintenance on customer IPG equipment.
• Diagnose electrical and mechanical issues and document actions.
• Lead preventive maintenance programs and train customer maintenance teams as needed.
• Travel and support field service teams, including remote assistance when required.

Skills

Electrical systems

Mechanical skills

Customer communication

Reading diagrams

Field service

Diagnostic tools

Education

High School Diploma

Technical Associate degree

Tools

Hand tools

Power tools

Multimeters

Diagnostic equipment

Job description

IPG is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations. The role requires hands-on mechanical and electrical aptitude, strong communication, and the ability to work independently in the field.

You will install, repair, and maintain equipment, establish PM programs, and support field testing of new products.