Field Service Technician — Packaging & Automation Expert

IPG; Louisville (KY); On-site; USD 30,000 - 41,000; Full time

Job summary

IPG is seeking a Field Service Technician in Louisville, KY to perform on-site maintenance and repair of IPG/Better Packages equipment at customer locations. You will diagnose mechanical and electrical issues, install new systems, and support customer production needs with strong communication and problem-solving skills.

Ideal candidates have hands-on mechanical and electrical aptitude, familiarity with packaging automation, and the ability to travel up to 30% with a valid driver's license.

Qualifications

• High school diploma or equivalent; technical degree preferred.
• Experience in on-site maintenance for packaging/equipment is a plus.
• Ability to diagnose faults at customer sites and document actions.

Responsibilities

• Perform on-site installation, repair, and preventive maintenance.
• Diagnose mechanical/electrical issues and provide fixes in the field.
• Train customer maintenance teams as needed during visits.
• Maintain accurate service records and complete reports.

Skills

Electrical systems

Mechanical skills

Field service

Communication

Technical reading

Tools and diagnostics

Driver's license

Travel readiness

Education

High school diploma

Technical Associate degree

Tools

Multimeters

Diagnostic tools

Power tools

Hand tools

Job description

IPG is seeking a Field Service Technician in Louisville, KY to perform on-site maintenance and repair of IPG/Better Packages equipment at customer locations. You will diagnose mechanical and electrical issues, install new systems, and support customer production needs with strong communication and problem-solving skills.

Ideal candidates have hands-on mechanical and electrical aptitude, familiarity with packaging automation, and the ability to travel up to 30% with a valid driver's license.