Field Service Technician - Packaging Equipment, Travel Ready

IPG; Colorado Springs (CO); On-site; USD 55,000 - 85,000; Full time

Job summary

IPG in Colorado Springs is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations.

This role emphasizes hands-on mechanical and electrical aptitude, clear customer communication, and the ability to work independently while representing IPG at customer sites.

Travel up to 30% and occasional weekend work may be required to meet service commitments.

Qualifications

• High School diploma or equivalent required; Associate degree in a technical field preferred.
• Working knowledge of electrical and electromechanical systems.
• Basic mechanical skills to disassemble/repair components.

Responsibilities

• Develop and maintain expert knowledge of IPG/Better Packages products and communicate value during visits.
• Perform on-site installation, repair, and preventive maintenance and diagnose issues.
• Establish and execute Preventive Maintenance programs for assigned accounts.

Skills

Electrical systems

Electromechanical

Mechanical skills

Packaging automation

Documentation

Tools & diagnostics

Communication

Reading schematics

Customer service

Problem-solving

Independent field work

Real-time decisions

Record keeping

Travel-ready

Education

High School diploma

Associate technical degree

Tools

Hand tools

Power tools

Multimeters

Job description

IPG in Colorado Springs is seeking a Field Service Technician to perform on-site maintenance, troubleshooting, and repairs of IPG/Better Packages equipment at customer locations.

This role emphasizes hands-on mechanical and electrical aptitude, clear customer communication, and the ability to work independently while representing IPG at customer sites.

Travel up to 30% and occasional weekend work may be required to meet service commitments.