Field Service Technician – Packaging Automation, 75% Travel

Federal MFG LLC.; Maryland; Remote; USD 51.000 - 69.000; Vollzeit

Benefits dieser Stelle

Medical and dental benefits

Life insurance

Generous paid time off

Retirement savings with company match

Zusammenfassung

Matrix Packaging Machinery is seeking a talented Field Service Technician to support installation, integration, repair, and programming of packaging machinery. You will travel extensively (roughly 75%), train customers, and provide on-site/customized programming to meet client needs.

Proficiency with mechanical/electrical principles, PLC programming preferred, and strong customer service is essential. Expect opportunities for growth and a comprehensive benefits package.

Qualifikationen

• Field service technician role requiring travel across the US and internationally as needed.
• Strong mechanical and electrical fundamentals with PLC programming preferred.
• Familiarity with PLC/PC systems and MS Office software is advantageous.

Aufgaben

• Directs and or oversees customer’s personnel during plant machinery installations and integrations or servicing.
• May customize machine programs on-site to meet customer needs.
• Provide 24-hour on-call support and customer technical telephone assistance.
• Train customers on operation and service of machinery; support aftermarket parts in the field.
• Travel extensively within the US and, from time to time, internationally; provide factory floor support when not field-based.

Kenntnisse

Field service

Travel 75%

PLC programming

Mechanical skills

Electrical principles

Customer service

Windows MS software

Tools

Windows

MS Excel

MS Outlook

Jobbeschreibung

Matrix Packaging Machinery is seeking a talented Field Service Technician to support installation, integration, repair, and programming of packaging machinery. You will travel extensively (roughly 75%), train customers, and provide on-site/customized programming to meet client needs.

Proficiency with mechanical/electrical principles, PLC programming preferred, and strong customer service is essential. Expect opportunities for growth and a comprehensive benefits package.