Field Service Engineer - Packaging Machinery (Travel)

Federal MFG LLC.; Williamstown (NJ); Remote; USD 51.000 - 69.000; Vollzeit

Zusammenfassung

Matrix Packaging Machinery, part of ProMach, is seeking a Field Service Technician to support packaging machinery installations, troubleshooting, and service across the US. You’ll train customers and customize machine programs as needed, with extensive travel to client sites.

The role requires strong mechanical and electrical knowledge, PLC familiarity, and excellent communication. Travel up to 75% is expected, with comprehensive benefits and growth opportunities within a global manufacturing

Qualifikationen

• Knowledge of mechanical/electrical principles and be willing to travel extensively.
• Excellent customer service skills and ability to train customer personnel.
• Familiarity with PLC/PC systems helpful; PLC programming experience preferred.
• Proficiency in Windows & MS software (Word, Excel, Outlook).
• Willingness to travel a minimum of 75%.

Aufgaben

• Inspect, test, and ensure specifications are met.
• Directs and/or oversees customer personnel during installations and servicing.
• On-site customization of machine programs to meet customer needs.
• Maintain on-call status and provide technical phone support.
• Provide factory floor support when not on-site with customers.

Kenntnisse

Mechanical principles

Electrical principles

PLC programming

Travel willingness

Customer service

Windows/MS software

Tools

Windows

MS Excel

Outlook

Jobbeschreibung

Matrix Packaging Machinery, part of ProMach, is seeking a Field Service Technician to support packaging machinery installations, troubleshooting, and service across the US. You’ll train customers and customize machine programs as needed, with extensive travel to client sites.

The role requires strong mechanical and electrical knowledge, PLC familiarity, and excellent communication. Travel up to 75% is expected, with comprehensive benefits and growth opportunities within a global manufacturing