Field Service Technician: On‑Site Printer & Equipment Expert

Premium Digital Office Solutions; Fairfield (NJ); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Car Allowance

401(k) matching

Dental insurance

Health insurance

Training & development

Paid time off

Company parties

Opportunity for advancement

Competitive salary

Life Insurance

Job summary

A managed print service leader in Fairfield, NJ is seeking a dynamic Field Service Technician. You will perform on-site maintenance for printers and multi-function devices, set up new machines, and install equipment at customer locations. The ideal candidate has a strong customer service background and product knowledge in major printer brands like Sharp and Brother. A valid driver’s license is required, along with reliable transportation, as daily travel to customer sites is essential for this role.

Qualifications

• Proven track record in outstanding customer service.
• Product knowledge with maintenance and parts of major printer brands.
• Able to drive a small box truck.

Responsibilities

• Perform on-site maintenance for printers and multi-function devices.
• Set up new machines in the warehouse before delivery.
• Install new office equipment at customer locations.
• Troubleshoot, diagnose, and repair printers and copier equipment.

Skills

Customer service

Printer maintenance

Knowledge of Sharp, Brother, Konica Minolta, Lexmark

Computer systems (Microsoft, Apple)

Time management

Job description

A managed print service leader in Fairfield, NJ is seeking a dynamic Field Service Technician. You will perform on-site maintenance for printers and multi-function devices, set up new machines, and install equipment at customer locations. The ideal candidate has a strong customer service background and product knowledge in major printer brands like Sharp and Brother. A valid driver’s license is required, along with reliable transportation, as daily travel to customer sites is essential for this role.