Field Service Technician - Printers & Copiers, On‑Site

Xse Group; City of White Plains (NY); Sur place; USD 55 000 - 65 000; Plein temps

Avantages offerts par ce poste

Salary bonuses

Wellness benefits

401(k) and life insurance

Employee discounts

Paid time off

Résumé du poste

Aztec is seeking a Field Service Technician to maintain and repair printers, copiers, and related equipment at client locations in White Plains, NY. You will communicate with Dispatch, perform maintenance, and keep customers informed on service timelines.

The role requires at least 3 years of repair experience on print/copy equipment, valid US driver’s license, and certifications on major lines. Excellent client communication and a growth mindset are valued, with comprehensive benefits and a

Qualifications

• Minimum 3 years' experience repairing print and copy equipment.
• Existing technician certification in at least one A3 copy equipment line (Canon, Sharp, Xerox, Toshiba, Kyocera, Konica Minolta, Ricoh).
• Ability and willingness to drive between client locations daily.
• Valid US driver’s license and clean driving record.
• Ability to communicate effectively with clients and Aztec colleagues in person, over the phone, and via email.

Responsabilités

• Communicate with Dispatch to open/close calls accordingly.
• Perform preventative maintenance and repairs on machines.
• Communicate with customer and dispatch to clearly provide updates and timelines for services.
• Manage assigned areas for call prioritization within defined contract agreements.
• Maintain an organized and accurate inventory of spare parts in your assigned company van.
• Complete manufacturer-provided trainings to earn and maintain certifications on key equipment lines.

Connaissances

Customer service

Communication

Valid US driver’s license

Willingness to travel daily

A3 certification awareness

Outils

Canon certification

Sharp certification

Xerox certification

Toshiba certification

Kyocera certification

Konica Minolta certification

Ricoh certification

Description du poste

Aztec is seeking a Field Service Technician to maintain and repair printers, copiers, and related equipment at client locations in White Plains, NY. You will communicate with Dispatch, perform maintenance, and keep customers informed on service timelines.

The role requires at least 3 years of repair experience on print/copy equipment, valid US driver’s license, and certifications on major lines. Excellent client communication and a growth mindset are valued, with comprehensive benefits and a