Field Service Technician: On-Site Equipment Maintenance

Canon U.S.A., Inc.; San Antonio (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Transportation allowance

Résumé du poste

Canon U.S.A., Inc. is seeking a Field Service Technician to deliver maintenance and customer support for Canon-supported products. This role requires travel, a valid driver's license, and lifting up to 50 pounds.

The position offers a standard full-time schedule in San Antonio, TX, with a competitive hourly rate. Responsibilities include documenting service activities, responding to customer needs, and maintaining equipment performance while adhering to company policies and safety standards.

Qualifications

• Customer-facing role requiring compliance with customer policies and protocols.

Responsabilités

• Report product failure trends and serviceability issues with documentation.
• Provide efficient, responsive field/shop/on-site maintenance to meet customer demands.
• Maintain Field Service Reports, Expense Reports, and Canon property.
• Demonstrate strong customer communication and satisfaction skills.
• Maintain performance of assigned machines and help meet branch targets.

Connaissances

Customer service

Troubleshooting

Communication

Driving

Formation

High School diploma or equivalent

PDIF training

Description du poste

Canon U.S.A., Inc. is seeking a Field Service Technician to deliver maintenance and customer support for Canon-supported products. This role requires travel, a valid driver's license, and lifting up to 50 pounds.

The position offers a standard full-time schedule in San Antonio, TX, with a competitive hourly rate. Responsibilities include documenting service activities, responding to customer needs, and maintaining equipment performance while adhering to company policies and safety standards.