Field Service Technician, Office Systems

Konica Minolta Business Solutions; Riverside (CA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Car allowance program

Paid mileage

Company laptop

Company phone

Benefits package

Job summary

Konica Minolta Business Solutions is seeking an Office Systems Associate 1 (Field Service) to perform maintenance, repairs, and installations on printing equipment at customer sites. You will receive paid training and have opportunities to grow in IT and automation services.

The role requires 0-2 years of servicing/repairing office equipment, a High School Diploma or equivalent, and a willingness to travel within the territory. A $1,500 sign-on bonus is offered.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Repairing office equipment

Diagnostics

Troubleshooting

Customer communication

Education

High School Diploma/GED

A+ or N+ Certification (preferred)

Tools

Tools and gauges

Job description

Konica Minolta Business Solutions is seeking an Office Systems Associate 1 (Field Service) to perform maintenance, repairs, and installations on printing equipment at customer sites. You will receive paid training and have opportunities to grow in IT and automation services.

The role requires 0-2 years of servicing/repairing office equipment, a High School Diploma or equivalent, and a willingness to travel within the territory. A $1,500 sign-on bonus is offered.