Field Service Technician, Office Systems

Konica Minolta Business Solutions; Seven Hills (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company provided laptop

Company provided phone

Competitive car allowance

Paid mileage

Paid holidays, vacation and sick time

Medical/dental, 401k, employee assis t

Job summary

Konica Minolta is seeking an Office Systems Specialist (Field Service) to maintain and repair printing equipment at client sites. You will diagnose issues, install hardware, and monitor connectivity while traveling to customer locations within the assigned territory.

The role offers hands-on training, exposure to IT networks, a company laptop and phone, a competitive car allowance, paid mileage, and a comprehensive benefits package including holidays, vacation, sick time, 401k, and tuition

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery
• High School Diploma/GED or equivalent experience
• A+ or N+ Certification preferred and exposure to IT Networks is a plus

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within assigned territory, track inventory supply and inform customers on scheduling.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta system for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Education

High School Diploma/GED or equivalent experience

A+ Certification

Job description

Konica Minolta is seeking an Office Systems Specialist (Field Service) to maintain and repair printing equipment at client sites. You will diagnose issues, install hardware, and monitor connectivity while traveling to customer locations within the assigned territory.

The role offers hands-on training, exposure to IT networks, a company laptop and phone, a competitive car allowance, paid mileage, and a comprehensive benefits package including holidays, vacation, sick time, 401k, and tuition