Field Service Technician – Office Systems & IT

Konica Minolta Business Solutions; Boston (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid training

Sign-on bonus

Laptop provided

Phone provided

Benefits package

Job summary

Konica Minolta Business Solutions in Boston seeks an Office Systems Associate 2 to join our team. You will perform maintenance and repairs on Konica Minolta products, travel to customer sites, document visits, and collaborate with account management to resolve issues while building strong customer relationships.

Paid training is provided and a $1,500 sign‑on bonus is offered. The role offers hands-on learning with exposure to IT networks and opportunities for career growth within an industry

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma or GED or equivalent experience.
• A+ or N+ certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics, break/fix, installation and troubleshooting.
• Use and maintain tools and gauges to repair production machinery.
• Travel to customer sites within territory, track inventory, and inform customers on scheduling.
• Develop professional customer relationships and maintain high customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to Konica Minolta systems for each client account.
• Collaborate with Account Management to help resolve customer issues.

Skills

Experience servicing equipment

A+/N+ Certification

Education

High School Diploma/GED

Job description

Konica Minolta Business Solutions in Boston seeks an Office Systems Associate 2 to join our team. You will perform maintenance and repairs on Konica Minolta products, travel to customer sites, document visits, and collaborate with account management to resolve issues while building strong customer relationships.

Paid training is provided and a $1,500 sign‑on bonus is offered. The role offers hands-on learning with exposure to IT networks and opportunities for career growth within an industry