Field Service Technician: Printing & IT Solutions

Konica Minolta Business Solutions U.S.A., Inc.; Riverside (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Sign-on bonus $1,500

Paid training

Company laptop and phone

Car allowance and mileage

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Associate 1 (Field Service) to perform maintenance and repairs on Konica Minolta products at customer sites within the assigned territory.

The role includes diagnostics, installation, and troubleshooting connectivity, with emphasis on delivering reliable service and building strong customer relationships. Paid training is provided, plus a $1,500 sign-on bonus.

Qualifications

• High School Diploma or GED required.
• 0–2 years experience servicing/repairing office equipment or machinery.
• A+ or N+ certification preferred, exposure to IT networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products including diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Education

High School Diploma/GED

A+ Certification

N+ Certification

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Associate 1 (Field Service) to perform maintenance and repairs on Konica Minolta products at customer sites within the assigned territory.

The role includes diagnostics, installation, and troubleshooting connectivity, with emphasis on delivering reliable service and building strong customer relationships. Paid training is provided, plus a $1,500 sign-on bonus.