Field Service Technician - Metering & Customer Care

Witmer Public Safety Group Inc; Abbottstown (PA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Vehicle to take home

Uniforms paid for by employer

Training paid for by employer

Company Phone

Benefits and Paid Time Off

Tools Supplied by employer

Generous employee discount

Job summary

Witmer Public Safety Group Inc. is seeking a Meter Service Technician to travel to customer locations across the northeast Pennsylvania counties, service meters and related equipment, and maintain accurate testing and inventory records.

Responsibilities include handling customer service requests, submitting daily billing paperwork, and building relationships with customers and vendors. Must have a valid driver’s license, be able to travel, and maintain certifications as required.

Qualifications

• High School Diploma or GED required.
• 2–3 years of technician/repair experience.
• Valid driver’s license with clean record.
• Ability to travel daily and overtime.
• Ability to travel to multiple locations daily and work in varying environments.
• Excellent time management, organizational and planning skills.
• Proficient in Microsoft Office.
• Must be willing to complete mandatory training and maintain required certifications.
• Must be at least 21 years of age (DOT requirement).

Responsibilities

• Service meters and related equipment at customer locations.
• Record meter testing results.
• Maintain inventory and alert for supplies as needed.
• Submit billing paperwork daily to Service Administrator/Service Manager.
• Solict new customers and maintain relationships.
• Maintain customer-centric focus on quality and efficiency.
• Travel daily and drive safely to various sites.

Skills

Customer service

Communication

Time management

Organization

Independent worker

Problem solving

Education

High School Diploma or GED

Tools

Microsoft Office (Word/Excel/Outlook)

Job description

Witmer Public Safety Group Inc. is seeking a Meter Service Technician to travel to customer locations across the northeast Pennsylvania counties, service meters and related equipment, and maintain accurate testing and inventory records.

Responsibilities include handling customer service requests, submitting daily billing paperwork, and building relationships with customers and vendors. Must have a valid driver’s license, be able to travel, and maintain certifications as required.