Field Meter Reader & Service Specialist

York Water Co; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

York Water Co. seeks a field service professional to read meters, verify data, and support customer service operations. The role involves outdoor work in varying weather and occasional indoor duties to meet departmental needs and ensure accurate billing.

Responsibilities include investigating unusual consumption, communicating with customers, posting delinquent notices, and ensuring PA PUC compliance. A valid PA driver’s license is required.

Qualifications

• High school diploma or equivalent required.
• Prior meter reading/field service or related utility experience preferred.
• Good communication and interpersonal skills required.

Responsibilities

• Read meters for residential, commercial, and industrial properties.
• Investigate anomalies and customer inquiries in the field.
• Post notices and handle delinquent account communications per PA PUC rules.
• Perform terminations and restorations following policy and PA PUC regulations.
• Maintain accurate field forms and documentation for regulatory compliance.
• Operate company vehicle and field equipment safely and professionally.
• Collaborate with other teams to resolve customer inquiries and issues.

Skills

Communication skills

Interpersonal skills

Organizational skills

Independent work

Documentation

Technology literacy

Map reading

GPS navigation

Physical stamina

Driver's license

Education

High school diploma or equivalent

Tools

GPS navigation

Mobile devices

Office equipment

Job description

York Water Co. seeks a field service professional to read meters, verify data, and support customer service operations. The role involves outdoor work in varying weather and occasional indoor duties to meet departmental needs and ensure accurate billing.

Responsibilities include investigating unusual consumption, communicating with customers, posting delinquent notices, and ensuring PA PUC compliance. A valid PA driver’s license is required.