Field Service Technician: Lottery Equipment & Installations

Scientific Games; Dayton (OH); Sur place; USD 25 000 - 44 000; Plein temps

Résumé du poste

Scientific Games in Dayton, OH is seeking a Field Service Technician to service lottery retail locations. You will perform installs, relocations, maintenance, and training on POS and related equipment, ensuring reliable operation and strong customer relations.

The role requires problem solving, travel within local area, weekend/evening availability, and the ability to lift up to 50 pounds. A high school diploma is required; MS Office familiarity is a plus.

Qualifications

• High school diploma or equivalency required.
• Pass a background check, drug test, and have a clean driving record.
• Ability to drive a non-CDL delivery truck.

Responsabilités

• Complete assigned service calls at lottery retailer locations, including installs, removals, and preventative maintenance.
• Provide a positive customer experience using customer service and technical skills.
• Communicate the value of services and match products to customer needs.
• Perform field repair functions including installs, removing terminals, and peripheral procedures with little supervision.
• Maintain vehicle and records; escalate issues to management as needed.
• Troubleshoot communications within a retail location.
• Build and maintain strong, long-lasting customer relationships.

Connaissances

Customer Service

Communication

Problem Solving

Time Management

Self-Starter

Organization

Weekend/Evening Availability

Driving

Cross-functional Collaboration

Formation

High School Diploma

Outils

MS Office

Description du poste

Scientific Games in Dayton, OH is seeking a Field Service Technician to service lottery retail locations. You will perform installs, relocations, maintenance, and training on POS and related equipment, ensuring reliable operation and strong customer relations.

The role requires problem solving, travel within local area, weekend/evening availability, and the ability to lift up to 50 pounds. A high school diploma is required; MS Office familiarity is a plus.