Field Service Technician – John Deere Equipment

Greenway-Equipment; Dogwood (AR); On-site; USD 45,000 - 75,000; Full time

Job summary

Greenway Equipment in Arkansas is seeking a Service Technician to independently perform diagnostics, repairs, and maintenance on John Deere and related outdoor power equipment. You will document diagnostics and repairs and support training programs.

The role requires diagnosing issues, operating field service tools, and maintaining current product knowledge while adhering to safety rules and delivering exceptional customer experience.

Qualifications

• High school diploma or GED required.
• Ability to diagnose technical issues with John Deere equipment.
• Experience using Service Advisor or similar diagnostic tools.
• Good understanding of mechanical, electrical and hydraulic systems.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develops understanding of technology offerings.
• Documents diagnostics and repairs on repair orders.
• Participates in required training programs.
• Follows safety rules and regulations while performing work.
• Prepares reports and forms for work assignments.
• Maintains knowledge of John Deere and competitive products.
• Maintains vehicles, inventory, tools and equipment.
• Mentors apprentices and junior technicians.

Skills

Mechanical

Electrical

Hydraulic

Diagnostics

Customer service

Positive attitude

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostic tools

Job description

Greenway Equipment in Arkansas is seeking a Service Technician to independently perform diagnostics, repairs, and maintenance on John Deere and related outdoor power equipment. You will document diagnostics and repairs and support training programs.

The role requires diagnosing issues, operating field service tools, and maintaining current product knowledge while adhering to safety rules and delivering exceptional customer experience.